Limited Lifetime Warranty
This Limited Lifetime Warranty offered by FastlightsLEDs covers defects in material or workmanship in new FastlightsLEDs products. This warranty extends to the original purchaser only and is non-transferable. Only consumers purchasing FastlightsLEDs products from authorized FastlightsLEDs retailers or resellers or through www.fastlightsleds.com may obtain coverage under our limited warranties.
Who is Covered:
Our Warranty covers the Original purchaser of our products.
What is Covered?
FastlightsLEDs will replace at no charge to the original purchaser for parts only or, at its option, replace any product or part of the product that proves defective because of improper workmanship and/or material, under normal installation, use, service and maintenance.
How Long Does The Coverage Last?
Lifetime to Original Purchaser: LED Lights
2 Years to Original Purchaser: LED Controllers, Remote fobs, and batteries
What Our Warranty Does Not Cover?
Our warranties do not cover any problem that is caused by:
- Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
- Conditions, malfunctions, or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident, or alteration.
- Accessories, connected materials and products, or related products not manufactured by FastlightsLEDs.
- Additional Installation.
Our limited warranties are void if a product is returned with removed, damaged, or tampered labels or any alterations (including removal of any component or external cover unless instructed to do so by a service representative of FastlightsLEDs).
Consequential Damage:
Our warranty does not cover any consequential damage. FastlightsLEDs shall not be liable for any consequential or incidental damages whatsoever. Our Liability is limited strictly to the replacement of the items purchased.
How to File a Claim:
To request warranty service, you will need to contact Customer Support via Email at support@fastlightsleds.com. Provide the following information in your request:
- Your name, address, and phone number.
- The date and place of purchase on the original receipt.
- Year, make, and model of your motorcycle.
- Clear description and picture of the problem in as much detail as possible.
After review by customer service, you will be required to mail the defective part back with a copy of the Original Proof of Purchase to:
FastlightsLEDs
Attn: Warranty
PO Box 64384
Souderton, PA 18964
The customer is responsible for all shipping charges to return the defective product to our location.
Shipping and Handling Charge:
There will be a flat rate of $8.50 charged for shipping and handling on all warranty exchanges.